Delete Your DrBalcony Account & Personal Data

DrBalcony stores only the information needed to provide our balcony-inspection services—your name, e-mail address, inspection history and, if you used Facebook Login, a Facebook-assigned user ID. If you ever want that data erased, follow the steps below.

1 · Ask DrBalcony to delete your account

Because there is no in-app delete button yet, please e-mail our team:

E-mail: support@drbalcony.com
Subject line: Delete my DrBalcony account
Include the e-mail address you use to sign in (plus any details that help us locate your records).

You’ll receive confirmation within 1 week that your request is in progress.

2 · If you used Facebook Login — disconnect DrBalcony on Facebook

Disconnecting stops new data from reaching us and formally tells Facebook you want your data erased:

Open Facebook → Account › Settings & Privacy › Settings
Select Apps & Websites in the left column
Find DrBalcony and click Remove
Confirm the dialog

What happens after we get your request

Need help?

When	Action
Within 1 w	We revoke all login tokens and queue your data for deletion
Within 30 days	All personal data—live records and backups—is permanently erased
Completion	We e-mail you a final confirmation of deletion